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Privacy policy
Privacy Protection
We find it important to handle your data with care. JustBite processes personal data and other information in accordance with applicable laws and regulations. In our privacy policy, we describe all the information regarding data collection and how we handle it.
Consent
By using the information and services on www.justbite.be, you agree to our privacy policy and the terms and conditions included within.
Questions
If you wish to receive more information or have any questions about JustBite’s privacy policy, you can contact us via info@justbite.eu. We will do our best to get in touch with you as quickly as possible.
Monitoring Visitor Behavior
JustBite uses Google Analytics (Google Inc.) to track how visitors behave on the website and which pages are visited. This is a common practice for websites as it provides information that contributes to the quality of the user experience, enabling us to optimize our services further. The data is also used to compile statistics to measure the popularity of different sections of the site.
This includes data about the equipment you use, such as your IP address, a unique device ID, timezone, the version of the operating system, and settings of the device you use to visit our website, as well as information about the use of our website, such as the time of your visit and the topics you view. The response (open and click statistics) to our emails is also recorded on an individual level.
More info: Google Privacy Policy. If you wish to completely avoid being tracked by Google Analytics, Google offers a tool to block tracking: Google Analytics Opt-out.
Disabling Cookies
You can choose to disable cookies. This can be done by using the settings of your browser. You can find more information about these options on the website of your browser provider.
Personal Data
JustBite collects contact details such as your name, address, phone number, and email address. We also keep records related to previous orders. We use this information to execute your order according to the agreement or to provide the requested service; to process complaints and returns, for example, when answering questions. Additionally, this information helps streamline the ordering process for future purchases.
If it is necessary to share your information with partner companies for customer administration, order/delivery tracking, invoicing, profiling, and sending marketing and personalized advertising, your data will also be shared with partner companies that JustBite has entered into an agreement with. These partner companies each comply with the applicable European laws and regulations. This includes our logistics partners responsible for deliveries and the platform on which our webshop operates.
We use your personal information to send you targeted marketing communications that we believe are relevant to you. For more information about targeted ads, visit Understanding Online Advertising.
You can unsubscribe at any time via:
We offer all visitors the ability to view, change, or delete any personal information that has been provided to us.
Updating or Deleting Data
You have the right to access, modify, or delete your personal data at any time. This can be done:
- Through your personal account on the website
- By sending an email to info@justbite.eu
If you contacted us via the contact form, your data will be anonymized once your inquiry has been resolved.
Retention Period
We do not retain your data longer than necessary. Your personal data is periodically deleted (every 12 months) unless you have placed an order with us in the past 12 months, you are subscribed to the newsletter, you have an active (or paused) subscription, or unless it is required to comply with legal obligations (e.g., accounting reporting).
Complaints
If you have any complaints about our policy, you can always contact us by sending an email to info@justbite.eu. However, you can also file a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels - commission@privacycommission.be).